POOR customer service

[jodiegirl]

I think Wix should first work on their customer service. Waiting 2-3 days for a response (many times you NEVER get a response). And when you do it’s not coherent as the responder doesn’t have a good grasp of the English language.

It would be great to get answers to my questions and requests!!!! I've sent some over 7 times with no response!

Again, I'd like to please get the phone number and address to the corporate office as well as the principle’s in charge. If I don’t hear back on this question (or many for that matter) I will report Wix to the BBB and blog everywhere about what a disappointing company you are with very weak customer service.

Thank You,
Jodie

[thugzook]

Originally Posted by jodiegirl

I think Wix should first work on their customer service. Waiting 2-3 days for a response (many times you NEVER get a response). And when you do it’s not coherent as the responder doesn’t have a good grasp of the English language.

It would be great to get answers to my questions and requests!!!! I've sent some over 7 times with no response!

Again, I'd like to please get the phone number and address to the corporate office as well as the principle’s in charge. If I don’t hear back on this question (or many for that matter) I will report Wix to the BBB and blog everywhere about what a disappointing company you are with very weak customer service.

Thank You,
Jodie

You Have a VERY disturbing life... Besides WIX makes everything, FOR FREE! Just Give them a break

[Vanderbuilt]

Originally Posted by thugzook

You Have a VERY disturbing life... Besides WIX makes everything, FOR FREE! Just Give them a break

FOR FREE? Who do you think gets the 15 Euros per month I am paying for Wix????

[Mario]

Originally Posted by jodiegirl

I think Wix should first work on their customer service. Waiting 2-3 days for a response (many times you NEVER get a response). And when you do it’s not coherent as the responder doesn’t have a good grasp of the English language.

It would be great to get answers to my questions and requests!!!! I've sent some over 7 times with no response!

Again, I'd like to please get the phone number and address to the corporate office as well as the principle’s in charge. If I don’t hear back on this question (or many for that matter) I will report Wix to the BBB and blog everywhere about what a disappointing company you are with very weak customer service.

Thank You,
Jodie

Jodie, you have posted this in three forums.
you have recieved replies, you are putting your account on these forums at risk.

Mario.

[thugzook]

Originally Posted by Mario

Jodie, you have posted this in three forums.
you have recieved replies, you are putting your account on these forums at risk.

Mario.

Yeah, don't make fun of WIX. There are more than 1,000,000 people posting, e-mailing, and mailing just to a small task force of around 100 to 1000 do you expect 1000 people to reply to 1,000,000 questions!

[thugzook]

Originally Posted by thugzook

Yeah, don't make fun of WIX. There are more than 1,000,000 people posting, e-mailing, and mailing just to a small task force of around 100 to 1000 do you expect 1000 people to reply to 1,000,000 questions!

I meantt the person that posted this forum to not make fun of WIX.