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Old 11-01-2009, 05:04 PM
Wix Staff
 
Join Date: Oct 2009
Posts: 101
Default Status 1 Nov

1. YouTube skin on FLV files: What happened was we used an older version to fix the initial video problem. That version only supported YouTube vids (at the time we supported a single format) and hence the current bug.
Status: We fixed it! Hallelujah

2. Error - 20: Problems in uploading pictures SWF files and and/or other media.
Status: This problem has unfortunately reappeared for some users. We're working on getting it fixed, meanwhile try logging out of your Wix account and log in again. If problem persists, clean your cache memory before logging back in.

3. Trouble upgrading websites to premium.
Status: We've been experiencing problems with our billing system. We're working to fix this problem, meanwhile, try using another credit cardf / PayPal. Also try clearing your cache and switch browsers (Firefox works best).

4. Trouble changing billing / credit card info.
Status: We're aware of the problem and hope we'll soon have it resolved.

5. Error -14: seems to have re-appeared for some accounts. We are investigating and will let you know as soon as we have an eta on fixing this.
Status: Still working on it. Meanwhile, try working on one page at a time and make sure you save before you start editing another page.

6. Missing component type.
Status: Partially resolved. Some members might still encounter this problem. We're on it.
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